At SydeWyrk, we’ve partnered with Stripe to ensure secure transactions. The processing fees from Stripe are seamlessly integrated into our pricing, covering the costs of maintaining a secure payment infrastructure and protecting against fraud. You’ll see the total cost upfront, with no hidden charges, reflecting our commitment to transparency. Unlike other platforms or companies where…
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When you order a job, our payment processor does a quick ‘touch’ charge to ensure the validity of your card. This is an industry standard and the charge should be refunded fairly quickly.
We strongly encourage you to contact the SydeWyrker as soon as you hire them. Communicating directly not only helps clarify job details and expectations but also establishes a rapport and ensures both parties are aligned from the start. This initial conversation can cover scheduling, special requirements, and any immediate questions, which facilitates a smoother workflow…
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No, you do not need to be home. One of the great advantages of our platform is the flexibility it offers; you can choose whether or not to have personal interaction with the SydeWyrker. You can always communicate through the in-app chat feature to discuss any details about your job. This ensures that everything can…
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At SydeWyrk, transparency and fairness are at the core of our values, both for our customers and workers. We believe in a straightforward approach when it comes to fees. When you hire a worker on SydeWyrk, we apply a 10% service fee on top of the total job cost. This fee is capped at $20,…
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When the job is completed, you can log into the app, click on the job, and review the SydeWyrkers job performance with a star rating and written review.
Yes! You can add a tip as a line item to a contract anytime before the payment is processed, which is typically 12 hours after the job is marked as completed.
This is definitely possible! We allow you to add line items to your job. So, if you do not want to post a separate job, you can add additional line items for additional work.
Since SydeWyrkers are independent contractors and not employees of SydeWyrk, it is crucial that all users obtain any necessary insurance and licensing mandated by their state and city for side work. If these credentials are important for your job, we strongly recommend requesting proof from your worker before they begin the task.
We currently do not do background checks on SydeWyrkers that sign up on the platform. In the future we will be adding the option for SydeWyrkers to go through a background check that will add a Background Check Certified badge to their profile that you will be able to see when they request hire for…
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