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FAQs

Do I have to contact the SydeWyrker when I hire them?

We strongly encourage you to contact the SydeWyrker as soon as you hire them. Communicating directly not only helps clarify job details and expectations but also establishes a rapport and ensures both parties are aligned from the start. This initial conversation can cover scheduling, special requirements, and any immediate questions, which facilitates a smoother workflow…
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Do I need to be home when the SydeWyrker does the job?

No, you do not need to be home. One of the great advantages of our platform is the flexibility it offers; you can choose whether or not to have personal interaction with the SydeWyrker. You can always communicate through the in-app chat feature to discuss any details about your job. This ensures that everything can…
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What is the SydeWyrk Service fee?

At SydeWyrk, transparency and fairness are at the core of our values, both for our customers and workers. We believe in a straightforward approach when it comes to fees. When you hire a worker on SydeWyrk, we apply a 10% service fee on top of the total job cost. This fee is capped at $20,…
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How do I review a SydeWyrker?

When the job is completed, you can log into the app, click on the job, and review the SydeWyrkers job performance with a star rating and written review.

Can I tip a SydeWyrker?

Yes! You can add a tip as a line item to a contract anytime before the payment is processed, which is typically 12 hours after the job is marked as completed.

Can I bundle two jobs together that I need done at the same time?

This is definitely possible! We allow you to add line items to your job. So, if you do not want to post a separate job, you can add additional line items for additional work.

Are the SydeWyrkers licensed and insured?

Since SydeWyrkers are independent contractors and not employees of SydeWyrk, it is crucial that all users obtain any necessary insurance and licensing mandated by their state and city for side work. If these credentials are important for your job, we strongly recommend requesting proof from your worker before they begin the task.

Are the SydeWyrkers background checked?

We currently do not do background checks on SydeWyrkers that sign up on the platform.  In the future we will be adding the option for SydeWyrkers to go through a background check that will add a Background Check Certified badge to their profile that you will be able to see when they request hire for…
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Is my personal information visible to others on the platform?

Your personal information is never freely available on the platform until you post a job.  Once you post a job, the only visible information to potential SydeWyrkers are your job details including a 0.5 mile radius of the general area or your service address, first name, profile picture, and previous reviews and ratings from previous…
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